FAQ
What types of products does AutoModex offer?
AutoModex specializes in a diverse range of high-quality tools and accessories. Our product offerings include versatile nylon cable ties for efficient organization and precision digital calipers for accurate measurements, catering to both DIY enthusiasts and professionals.
How can I ensure the quality of the products I purchase?
At AutoModex, we prioritize quality and reliability. Our products undergo rigorous testing to ensure they meet high performance standards. We are committed to providing durable tools and accessories that can withstand various applications.
What is your return policy?
We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For more details, please refer to our return policy.
How long does shipping take?
Shipping times vary based on the selected shipping method. Typically, standard UK delivery takes 3–5 business days, International shipping generally takes 7–14 business days. Please note that delivery times may be affected by postal delays or customs checks.
Can I track my order?
Yes, all orders include tracking where available. You will receive a confirmation email with tracking details once your order has been shipped, allowing you to monitor its progress.
What should I do if my order arrives damaged or incorrect?
If your order is damaged, defective, or incorrect, please contact us within 7 days of delivery. We will evaluate the issue and work with you to resolve it promptly.
Do you offer international shipping?
Yes, we offer international shipping. However, international customers are responsible for any customs fees, duties, or taxes charged by their country. Delivery times may also be affected by customs processing.
How can I contact AutoModex for further inquiries?
You can reach us via email at automodexofficial@gmail.com for any questions or concerns regarding your order or our products.